Terms & Conditions
These Terms & Conditions apply to all purchases and use of the website operated by Chloe&Ryan Fashion.
By accessing our website and placing an order, you agree to the terms outlined below.
1. Company Information
Chloe&Ryan Fashion
Flevostraat 33
Purmerend, Netherlands
Email: info@chloe-ryanfashion.com
2. Applicability
These Terms & Conditions apply to all visitors, customers, and transactions made through our website.
By placing an order with Chloe&Ryan Fashion, you confirm that you have read and accepted these Terms & Conditions.
3. Product Information
We do our best to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate and up to date.
However:
- Minor differences in color, appearance, or sizing may occur due to screen settings or manufacturing variations.
- Typographical errors or inaccuracies may occasionally occur.
- Chloe&Ryan Fashion reserves the right to correct errors or update information at any time without prior notice.
4. Orders & Payments
Orders are processed once full payment has been successfully received.
We offer multiple secure payment methods depending on the customer’s location and device. Availability of payment methods may vary by country.
If a payment is declined or flagged for security reasons, we reserve the right to cancel or temporarily hold the order.
5. Processing & Delivery
We aim to process and deliver all orders as efficiently as possible.
Estimated Processing Time
- 1–3 business days
Estimated Shipping Time
- 5–10 business days depending on destination and local courier services
Please note:
- Delivery times are estimates and may vary during busy periods or due to customs delays, weather conditions, or carrier disruptions.
- Tracking information will be provided once your order has been shipped.
- Chloe&Ryan Fashion is not responsible for delays caused by shipping carriers or customs authorities.
6. Returns & Cancellations
Please refer to our separate Return & Refund Policy for full information regarding returns, exchanges, and cancellations.
Orders that have already entered processing or shipment may no longer be cancelled.
7. Customer Responsibility
Customers are responsible for ensuring that all billing and shipping information entered during checkout is accurate.
Chloe&Ryan Fashion cannot be held responsible for:
- orders shipped to incorrectly entered addresses
- failed deliveries caused by incomplete customer information
- packages marked as delivered by the shipping carrier
Address corrections must be requested within 24 hours of placing an order.
8. Intellectual Property
All content displayed on this website — including text, images, branding, logos, graphics, and website design — is the property of Chloe&Ryan Fashion and may not be copied, reproduced, or used without written permission.
9. Complaints & Support
If you have a complaint or require assistance, please contact us at:
info@chloe-ryanfashion.comWe aim to respond to all customer inquiries within 2–5 business days.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you agree to the collection and use of information as described in that policy.
11. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.
Any disputes arising from the use of this website or purchases made through Chloe&Ryan Fashion shall be subject to the jurisdiction of the competent courts in the Netherlands.